🛡️ Safe and Responsible Gaming

Ways to play responsibly at my98

Gaming is for entertainment only. my98 gives you tools, personal limits, and support services to help you stay in control of your time and money.

For ages 21 and above only

Why play responsibly?

Having a clear understanding of what to expect from gaming can protect you before problems arise.

my98 supports games for Myanmar players for entertainment and the chance to win. But we firmly believe every player should stay in control of their money and time. Losses in games are a cost of entertainment, not a way to grow your finances.

Gaming is not a way to solve life's problems. Financial difficulties, relationship issues, or stress cannot be fixed by gambling. For gaming to stay fun, you need to address your own situation first — and for that, professional services beyond my98 are available to help.

Remember — there is always a risk of losing when you gamble. Only play with money you can afford to lose, and never chase your losses.

Our commitment

  • 21+ age verification
  • Personal deposit limits
  • Account time-out tool
  • Self-exclusion option
  • 24/7 Burmese-language support

my98's gaming control tools

You can contact my98 to request these tools and stay in control of your own gaming.

Deposit limit

You can set your own daily, weekly, or monthly deposit limit. This protects you from spending beyond your budget.

Play Time Limit

You can set a maximum play time per week. Once you reach that limit, your account will be temporarily paused.

Time-Out

If you feel you need a break, you can choose a Time-Out period from 7 to 30 days. During this period, you will not be able to log in or play.

Self-Exclusion

If you believe gambling has become a problem, you can request Self-Exclusion for 3 months, 6 months, or 1 year. The protection takes effect immediately.

Viewing Your Play History

You can view your full activity history — deposits, withdrawals, and play time records. Clear data is provided so you can check on yourself.

24/7 Support Contact

If you have any concerns about your gambling, you can reach us instantly via Live Chat in Myanmar language. We are available 24 hours a day, 7 days a week.

Warning Signs of Problem Gambling

If any of the following signs apply to you, it may be wiser to pause your play and seek help.

Chasing Losses

If you keep playing because you feel you must win back money you have lost, this is one of the main signs of problem gambling.

Relationships Breaking Down

Pulling away from family, friends, or work because of gambling may indicate that the problem has become serious.

Feeling You Need to Borrow Money to Play

Taking out a bank loan or asking relatives for money to gamble means your finances are already being affected.

Feeling Ashamed to Talk About Your Gambling

If you feel you have to hide the fact that you are gambling, it shows you already know it has become a problem.

Playing Past the Point of Control

If you have decided to stop but keep playing anyway, your ability to control your gambling is already slipping.

Increasing Mental Pressure

Feeling intense anger when you lose, becoming depressed, or being unable to stop thinking about gambling are all signs of problem gambling.

How to Use the Responsible Gaming Tools

Follow the steps below to set your own limits on my98.

  1. 1

    Log in to my98

    Log in to your account and go to Account Settings.

  2. 2

    Open the "Responsible Gaming" Section

    From Settings, open the Responsible Gaming menu and review the tools available.

  3. 3

    Choose a Limit

    Select a deposit limit, play time limit, or Time-Out period, then set the amount.

  4. 4

    Confirm

    Once a limit is set, it takes effect immediately. Stricter limits apply right away and cannot be changed until they expire.

  5. 5

    Contact Live Chat If You Need Help

    If you need help using the tools or want to request Self-Exclusion, you can reach us via 24/7 Live Chat.

Useful Links

If you feel you may have a gambling problem, contact my98 Live Chat and you can get guidance from a trained support agent. Setting your own limits can be done immediately and will not be refused.

  • Set Your Own Deposit Limit
  • Request a Time-Out Period
  • Choose Self-Exclusion
  • Myanmar Language Live Chat 24/7
  • Send enquiries to [email protected]

Where to Turn If Gambling Becomes a Problem

my98 puts players' wellbeing first. my98 understands that you may not feel ready to contact support — but getting ready is already a step forward.

Live Chat

my98's Myanmar-language specialists are available 24 hours a day, 7 days a week via Live Chat. If a gambling problem arises, you can request a private, confidential conversation.

Email

If you would prefer to write about your situation without speaking to anyone directly, you can send a message to [email protected] at any time.

Your Privacy

Everything discussed with the support team is kept strictly confidential. Our Privacy Policy protects how your personal data is used.

If gambling has become a problem, talk to a teacher, a doctor, or your family — reaching out is a sign of strength, not weakness.

Healthy Gambling Habits

Follow these guidelines to keep gaming a fun form of entertainment.

Things you should do

  • Set a budget before you play and don't go over it
  • Set a time limit and stick to it
  • Keep track of how long you've been playing
  • Accept that any losses are the cost of playing
  • Balance gaming with other forms of entertainment
  • Stop immediately if you've lost your budget and have no funds left

Things you should avoid

  • Don't chase losses by continuing to play just to win back what you've lost
  • Don't play when your judgment is impaired — avoid gaming under the influence of drugs or alcohol
  • Don't borrow money to play — don't use your family's funds
  • Don't try to get your Self-Exclusion lifted while it is still active
  • Don't mix your gaming money with essential expenses
  • Don't think of gaming as a source of income

21+ — Protection for Minors

my98 services are intended for adults aged 21 and above only. Access will not be granted to anyone under 21, and this is actively enforced.

  • Age 21+ verification is carried out when opening an account
  • Parents should take their own steps to prevent children from accessing the site
  • Parental Controls can be set up on your computer or phone
  • Do not share your my98 Login account with your children
  • Let us know if you notice a child attempting to access the gaming site

21+

To play at my98, only Myanmar nationals aged 21 or over may register an account and play. Age is verified through checks rather than by appearance alone, so everyone goes through the same process.

Take control of your own play

Use the tools my98 provides to keep gaming enjoyable. If a problem comes up, we're here to help right away.

my98 Login View FAQ

Common questions about Responsible Gaming at my98

A selection of questions players ask most often.

Do you feel compelled to chase your losses? Are you using money meant for your family to gamble? Have you lost control over how much time you spend gambling? If you answered "yes" to any of these questions, it's time to contact my98's support team.

You can request Self-Exclusion through my98's 24/7 Live Chat. Choose a period of 3 months, 6 months, or 1 year, and we'll take care of the rest. We cannot cancel a Self-Exclusion ourselves before the period ends — this is there to protect you.

Yes — a deposit limit takes effect immediately after it's set. You can change it to a stricter limit right away, but if you want to raise it, there is a 24-hour waiting period — this is a safeguard to give you time to reconsider.

Gaming is not allowed during a Time-Out, but you can contact us via Live Chat to request a withdrawal of your remaining balance. We will handle it for you.

my98 protects player data using SSL encryption. Any matters discussed with our support team regarding gambling problems are kept fully confidential. Full details are in our Privacy Policy.

Players must confirm they are 21 or older when opening an account, and verification checks are carried out. If a player is found to be under 21, their account will be closed and any remaining balance will be refunded. my98 enforces this policy strictly.